Introducing the New ABC Ignite Payments Experience

If you’re in the business of fitness, you already know that smooth operations are everything, with your payments and billing operations being the most important. Whether you’re collecting membership fees, selling add-ons, or running class packages, how your members pay can make or break their experience. But here’s the thing: expectations are changing, fast.

Today’s fitness members expect the same speed, flexibility, and convenience they get from their favourite retail brands. When payments don’t deliver or take time, frustration builds, loyalty fades, and businesses feel the hit.

That’s why we’re proud to introduce the new ABC Ignite Payments experience: a reimagined solution that puts simplicity, speed, and flexibility front and centre. Built on over 40 years of industry insight and serving over 40 million members worldwide, this isn’t just an upgrade: it’s a transformation. Before we take a deeper dive into how this update will improve your payments experience, let’s take a look at the reason why we made these changes for our customers.

The Future of Fitness Payments

Let’s face it; the fitness industry has a bad wrap when it comes to payments and cancellations. People have become wary of contracts and charges coming from their fitness provider, and that is something you need to keep in mind at every step of the member lifecycle.

In the past, payment processing used to be a steady, standard formula of bank transfers and credit cards. Today, it’s a make-or-break touchpoint in your member experience. Customers demand more choices, faster response times, and a mobile-first approach to everything.

If you want to boost your bottom line, you’ll need to allow your members to:

Use Apple Pay or Google Pay
Receive instant digital receipts
Easily split payments between services or payment types
Manage returns without friction

Being expected to juggle all this while keeping admin tight, tracking multiple transaction types, and still focusing on growth can be a major challenge; especially if you’re offering multiple purchase opportunities through your app and website.

This is why we chose to revamp and update the ABC Ignite Payments system, giving you a future-proof, member-focused payments service that allows you to provide a more modern, seamless payments experience.

We’ve rebuilt our payments platform to support this new era of customer expectations, streamlining the entire process for members and staff alike. From faster checkout to intuitive payment tracking, this update is all about making life easier for you and your clients.

What’s New With ABC Ignite Payments?

The new ABC Ignite payment experience has been designed from the ground up with modern fitness businesses in mind.

Key Features That Make a Difference

Single-Page Checkout: No more clicking through multiple windows. One page, one flow, zero friction.
Split Toggle for Payments & Returns: Let members split payments across services or return items more flexibly—without the admin headache.
Clean, Responsive Interface: We’ve enhanced the UI for speed and clarity, so it works smoothly whether your members are at home or on the go.

Why It Matters for You

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Enhanced Member Experience: A modern, frictionless payment process means happier members willing to purchase more services, more often.
Fewer Errors, Easier Tracking: Admins and front desk teams save time with tools built for real-world gym needs.
Future-Proof Tech: With Apple Pay and Google Pay coming soon, you’re already ready for the future of fitness payments.

With a 98% collection rate already in place, ABC Ignite Payments isn’t just efficient, it’s the industry leader. You’ll see more revenue collected, fewer missed payments, and far less stress.

What’s Coming Next for ABC Fitness

This redesign platform is just the beginning. The roadmap ahead is packed with innovations designed to grow with your business.

Here’s what’s coming soon:

Apple Pay & Google Pay Integration: Enable tap-and-go experiences and meet modern member expectations.
Intelligent Billing Automation: Automatically handle failed payments, send reminders, and reduce churn without lifting a finger.

This isn’t just about technology, it’s about empowering fitness business owners like you with tools that work as hard as you do.