Optimize Your Revenue Management
Collect more revenue with smarter billing
Even small increases in your monthly collection rate can have a huge impact on your bottom line over time, up to a 30% increase in total revenue collected.
Case Study
ClubFitness Greensboro
"We used to do in-house billing, and it wasn’t going well. With the services that ABC Fitness offers, we no longer have a lot of outstanding payments issues as we had before."
Gary Castellano
COO, ClubFitness Greensboro
The challenge
ClubFitness Greensboro used to do collections themselves, but the process was both inefficient and ineffective.
The solution
ABC Fitness's decades-long experience in fitness convinced them that it was cost-effective to eliminate in-house billing. Now, when a payment is declined, their members get a message from ABC Fitness and get back to the club immediately.
The results
Now their dues are going through. Members are even grateful for the friendly reminders, as most of the time they are not even aware there was a problem with their payment, and say the process is always nice and professional. That optimizes the member experience in sensitive situations.
Webinars
Smarter billing to collect more revenue
Smarter revenue management yields higher profits
up to
improved cash flow
up to
increased collection rates
down to
decreased past due amounts
Member Onboarding
Start with the right contract.
Structure your initial contracts to build a strong member-club relationship and capture the right information to facilitate seamless payments. Provide payment flexibility with alternate payment options to start the relationship right during member onboarding.
Member Billing
Collect more with flexible billing options.
Give the front desk more autonomy in supporting member subscriptions while capturing details that result in successful payments, such as preferred collection dates. Simplify credits, refunds, freezes, and renewals that directly impact collection accuracy.
“I did not know how we can get any better, we were already running at 94%. But after working with ABC, our gym is now consistently running at 95% or 96%.”
"
Payments
Gain payment predictability.
Automate recurring payments, avoiding human errors and unnecessary complexity. Let our highly effective and professional call center support you with a proven 90-day, multi-channel follow-up for past-due recovery.
Past-Due Balances
Facilitate friendly overdue payments.
When routine payment issues arise, take a customer-friendly approach to update payment options, such as out-of-date credit cards. Proactively alert members of past due payments before they check-in, with easy remediation, easily accessible via their mobile device.
Pricing Action
Use data to inform pricing decisions.
Looking to take price action? Your club’s data is a powerful tool to understand member behavior that’s extremely valuable for making informed pricing decisions. Understand historical sales trends, popular offers, and purchasing behaviors by demographics.
The highest security in fitness payments
ABC Ignite's security update system is a testament to our unwavering commitment to providing the most secure product in the market. With each update, we incorporate sophisticated mechanisms for advanced threat protection, ensuring round-the-clock safety of your data. This continuous effort signifies our dedication to evolving security measures and protecting your information against the latest cyber threats. We also prioritize transparency in how we collect, store, and use customer data, maintaining an open and informed relationship with our clients. As a result, ABC Ignite remains at the forefront of security and privacy in the fitness technology industry.
#1 club & gym management platform
Grow your gym 30% while streamlining sales, member engagement, and operations.
