Ignite Engagement: Building the Future of Holistic Wellbeing

Helping Clubs Run Efficiently, Engage Meaningfully, and Coach Holistically

The future of fitness is no longer just about workouts. It’s about lasting wellbeing built on connection, accountability, and daily motivation that extends beyond the gym floor.

At ABC Ignite, we’re helping clubs make that shift by developing solutions that move you from managing memberships to partnering in your members’ health journeys. Through Ignite Engagement, we’re strengthening the three areas that matter most to your business: operational efficiency, member engagement and communication, and wellbeing and coaching.

1. Operational Efficiency – Let your team focus on members by simplifying daily workflows
2. Engagement & Communication – Connect your community by creating consistent, meaningful touchpoints
3. Wellbeing & Coaching – Drive long-term retention by supporting lasting habits and deeper relationships

This month, we’re launching four new capabilities designed to advance these areas, helping your club run smarter, connect deeper, and coach more effectively than ever.

Note: If you are an existing user of Ignite Engagement and don’t see any of these capabilities in your account, please reach out to your CSM to get them enabled.

1. Operational Efficiency: Streamline Your Front Desk and Empower Your Staff

Group Instructor Role: Faster Classes with Secure, Limited Access

Busy classes can easily create bottlenecks at the front desk. The new Group Instructor Role allows administrators to assign specific permissions to instructors so they can mark class attendance only, without accessing any other system data or member information.

This role ensures that instructors can manage attendance quickly and securely while keeping all sensitive information protected. By empowering coaches to handle this single task, your front-desk team is freed from check-in pressure and classes can start on time without interruptions.

The result is smoother operations, reduced staff workload, and more time spent delivering great experiences that keep members coming back.

How it helps:

• Admins can assign a dedicated attendance-only role to instructors
• Member and business data remain fully protected
• Fewer front-desk dependencies and faster class starts
• Reduced labour strain and more time for member engagement

With the Group Instructor Role, you maintain control and security while giving your team the autonomy they need to deliver efficient, high-quality service.

2. Engagement & Communication: Reach Members in the Moments That Matter

Promotional Banners: Targeted Announcements That Drive Action and Revenue

Communicating with members should not depend on crowded inboxes or missed texts. Promotional Banners bring your announcements directly into the place members visit most: your branded app.

Admins can create clear, clickable messages that appear on key screens where members book classes, view schedules, or check updates. Each banner can be linked directly to services, or packages in your storefront, turning visibility into real sales opportunities. Use banners to promote new programs, highlight referral drives, or seasonal campaigns.

Because the messages appear where members already take action, your communication efforts also become a direct revenue driver. Members can see an offer, tap once, and purchase instantly.

How it helps:

• Promote offers, packages, and events inside your branded app
• Link banners directly to your storefront to drive conversions
• Reach members in real time where they are most active
• Reduce missed messages and strengthen campaign performance

Promotional Banners make your app both a communication hub and a conversion channel, helping you increase visibility, engagement, and revenue from every campaign.

3. Wellbeing & Coaching: Support Daily Habits and Personalized Guidance

Check-in Forms: Quick Wellness Signals That Improve Coaching

Every check-in is a chance to understand your members better. Check-in Forms let clubs capture short wellness insights right at entry, with simple questions like “How is your energy today?” or “What is your focus for this week?”

Admins can easily create and customize these forms to gather the context your staff and coaches need. Instructors see responses immediately, helping them adjust sessions on the spot or provide tailored encouragement.

These small, structured moments of interaction build stronger relationships and help your members feel noticed and supported, which directly impacts satisfaction and retention.

How it helps:

• Collect real-time wellness signals at check-in
• Give staff and coaches insight for personalized support
• Build accountability and trust with consistent feedback
• Improve retention by deepening member relationships

Check-in Forms help you create personalized experiences that turn daily interactions into loyalty-building opportunities.

Water Tracking: Daily Habit Support That Strengthens Member Wellbeing

Healthy habits form the foundation of lasting results. With Water Tracking, members can easily log their daily water intake right inside your app, turning hydration into a simple, motivating ritual.

This feature encourages consistency between visits and provides coaches with an easy reference point during check-ins or program reviews. Members can see their progress over time, celebrate streaks, and stay mindful of small steps that add up to bigger goals.

By embedding habit support directly into your branded app, you strengthen engagement between sessions, reinforce healthy behaviors, and increase long-term retention.

How it helps:

• Encourage healthy daily behaviors with simple tracking
• Keep members engaged between sessions
• Give coaches insights to personalize coaching
• Strengthen retention by connecting habits to progress

Water Tracking helps members stay consistent, celebrate their progress, and stay connected to your club every day, making your app a central part of their wellness routine.

Note: If you are an existing user of Ignite Engagement and don’t see any of these capabilities in your account, please reach out to your CSM to get them enabled.

Building the Foundation for Holistic Wellbeing

These new capabilities are more than just features; they’re part of our larger commitment to helping you grow beyond the gym floor.
By investing in capabilities that strengthen your operations, engagement, and coaching, we’re ensuring that Ignite Engagement continues to support every dimension of your business.

Together, we’re creating an ecosystem that helps you deliver personalized, connected, and habit-forming experiences for every member, inside and outside your walls.

Because when your business runs smoothly, communicates meaningfully, and supports wellbeing holistically, your members thrive.

Ignite Engagement. Run smarter. Engage deeper. Thrive together.

Talk to us to learn how you can evolve into a holistic wellbeing partner to your members.