ABC Ignite October Product Updates

The Ignite platform continues to evolve – helping fitness businesses operate smarter, connect deeper, and deliver more meaningful member experiences. From financial visibility to engagement tools and a sleek new app design, this quarter’s updates are all about simplifying your operations and elevating your member journey. For more in-depth release notes, you can find information on all our most recent releases here. 

Ignite Insights

EFT Details for Recurring Services (Now Live for all Insights customers)

Gain complete visibility into recurring service collections with the new EFT Details tab in the Recurring Services Analysis dashboard.

• Track Total Expected, Collected, Projected Remaining, and Uncollected amounts at a glance.
• Drill down by membership type or service item for pinpoint accuracy.
• Validate billing accuracy and recover more revenue – without switching tools.

Smarter tracking. Stronger collections.

New FDM Reports for Financial Clarity (Beta Program)

We’ve rolled out several powerful enhancements in the Financial Data Mart (FDM) to help clubs gain deeper insight into collections, billing, and interclub activity.

Invoice Detail & Interclub Activity Reports (Live in FDM Beta)

Get the full financial picture with new, filter-rich reports for:

• Invoices: View all invoices available to collect, filtered by location, date range, or membership type.
• Interclub Activity: See what’s owed to and from clubs with month-to-date totals across profit centers and revenue types.

More visibility. More accuracy. More control.

Collections by Age Reports (Live in FDM Beta)

Two new reports – Summary and Detail – give you a sharper look at aged collections, helping customers preparing to upgrade to Commerce clear blockers with confidence.

Ignite Engagement

Check-In Forms: Keep Members Engaged and Accountable (Live for all Ignite Engagement customers)

Turn check-ins into powerful engagement moments.

• Keep members consistent and accountable through regular, automated check-ins.
• Centralized responses help staff spot trends early.
• Eliminate manual follow-ups – everything runs in-app.

 Stronger connections. Happier members.

Promotional Banners: Drive Conversions In-App (Live for all Ignite Engagement customers)

Stop letting promotions get buried in inboxes.

• Promote seasonal offers, challenges, and class updates directly inside the app.
• Deep-link CTAs drive members straight to your storefront.
• Reduce SMS and email fatigue with modern, unobtrusive messaging.

Right message, right place, right time.

Coming soon: Ignite Engagement – A Modern Member App Redesign

The Ignite Engagement app will have a fresh new look soon – modern, intuitive, and designed for today’s mobile-first members.

Why the Redesign

Your member experience deserved a glow-up. This redesign focuses on usability, personalization, and aesthetics – all while keeping navigation effortless and familiar.

What’s New

• Personalized dashboard with daily schedule
• Streamlined navigation (top and bottom menus, profile moved to top left)
• Enhanced booking and calendar experience
• Floating barcode for easy check-ins
• Updated storefront and icons

Modern look. Easier navigation. Better engagement.

Stay Tuned

More automation, more insights, more personalization – all coming soon as we continue to make Ignite your club’s all-in-one growth and engagement platform.

That’s a wrap for October, if you’d like more in-depth information on our releases, you can access our release notes here.  Make sure to check back with us next month to see what’s next in our feature releases and updates.  

Scale Your Business With ABC Ignite  

That’s a wrap for September, if you’d like more in-depth information on our releases, you can access our release notes here.  Make sure to check back with us next month to see what’s next in our feature releases and updates.